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Getting Clients

How Solo Attorneys Get Clients:
The First Ten, Then the Next Hundred

The most common question in every solo and small-firm forum is some version of “how do you actually get clients?” — usually from someone who has just hung a shingle and watched the phone not ring. This is the honest answer, in the order it works, from someone who started with zero clients and ended up filing more than 5,000 cases.

By Alon Darvish · Former Bankruptcy Attorney, 17 Years13 min readUpdated October 2026

When I opened my bankruptcy practice I had a law degree, an office I was paying for, and no idea how clients were supposed to find me. The first year I spent money badly. The sixteen years after that I spent it well, and the practice reached 40 to 50 new cases a month. The difference was not a tactic. It was understanding that getting your first ten clients and getting your next hundred are two different problems that almost every guide treats as one.

★ The Short Version
  • Your first ten clients almost never come from marketing. They come from people who already know you.
  • Referrals feel passive but behave like a channel — they respond to being worked deliberately.
  • Paid channels need case economics you do not have yet. Earn the data first.
  • With almost no budget, the Google Business Profile is the highest-return thing you can do, and it is free.
  • The order matters more than the tactics. Spending in the wrong order is how the first year gets wasted.

The First Ten Clients Are a Different Problem

Marketing channels are machines for turning money and time into predictable volume. They need inputs you do not have on day one: a conversion rate, an average fee, a sense of which case types are worth paying for. A new solo running Google Ads in month one is buying clicks without knowing what a click is worth, which is how a small budget disappears in three weeks with nothing to show for it.

Your first ten clients exist to produce those inputs. They tell you what you are actually good at, what people will pay, how long a matter really takes you, and which kinds of cases you should never take again. Treat them as research as much as revenue.

They come, overwhelmingly, from people who already know you: former colleagues, law school classmates, the attorney you used to work for, opposing counsel who liked how you handled something, friends and family who know what you do now. This is not a disappointing answer. It is the answer, and the firms that get past the first year are the ones who worked it systematically instead of waiting for it to happen.

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From 17 Years of Practice

My first real referral source was a lawyer who did not do bankruptcy and kept getting calls about it. He was not a friend. He was someone I had met twice. The reason he sent me cases was that I had told him clearly, once, exactly what kind of matter to send me — and then I called him after each one to tell him what happened. That is the entire mechanism. Most solos do the first half and skip the second.

Where Your First Clients Actually Come From

In rough order of how quickly they produce a signed matter for a brand-new solo:

1

Attorneys who do not do what you do

Every lawyer gets calls outside their practice area and most have nowhere to send them. A family law attorney fields bankruptcy questions; an estate planner fields personal injury calls. These are the highest-intent referrals that exist, because the person calling has already decided they need a lawyer. Your job is to be the specific name that comes to mind for one specific problem.

2

Attorneys who do what you do but are full, conflicted out, or too expensive

Overflow is real work, and taking it well is how you become the person it goes to. Approach older solos in your practice area directly. The uncomfortable part is that you have to ask, and the question that works is narrow: “If you ever have to turn something away, I handle X — can I be on your list?”

3

Your own former clients and the people around them

If you practiced somewhere before going solo, the ethical rules on contacting former clients vary and you need to check yours. Where it is permitted, people who have already paid you are the warmest audience you will ever have.

4

The Google Business Profile

This is the first marketing channel proper, and it is free. For most local practice areas the Map Pack takes a large share of the calls, and a complete, actively managed profile with real reviews can compete against firms spending far more than you. See our guide to the Google Business Profile for law firms.

5

Non-lawyer professionals who meet your clients first

Accountants, realtors, financial planners, therapists, body shops, medical providers — depending on your practice area, somebody sees your future client before you do. Referral arrangements with non-lawyers are governed by your rules of professional conduct and some structures are prohibited, so this is a conversation to have with your bar's ethics line before your first lunch, not after.

Making Referrals Happen on Purpose

Most solos treat referrals as weather. They are closer to a channel: inputs, a conversion rate, and a feedback loop. Three things separate the lawyers who get a steady stream from the ones who get the occasional surprise.

Be narrow enough to be memorable

“I do family law” produces nothing, because it asks the other person to do the sorting. “If you get a call about a contested custody modification, send it to me” produces referrals, because it installs a specific trigger. You can always take the broader work once it arrives.

Close the loop every single time

When someone sends you a matter, tell them what happened to it. Not a thank-you — an outcome. People refer again when they learn their referral was handled well, and they learn that only if you tell them. This is the single most skipped step in legal business development.

Make the ask once, clearly, and then stop

The “non-desperate way to approach this” that people ask about is simply: say the specific thing you want once, then be useful and quiet. Repeated asking reads as need. One clear ask followed by competence reads as a professional worth sending work to.

If You Have Almost No Budget

This is the most common version of the question, and it has a real answer. In order, and none of the first three cost money:

  1. Claim and complete your Google Business Profile. Correct categories, every service listed, real photos, hours, service area. Most new firms leave half of it blank.
  2. Get your first reviews honestly. Ask every satisfied client, at the moment the matter resolves. Check your state's rules first — several bars restrict how and whether you may solicit reviews, and incentives are treated differently from state to state. Our review management guide covers the mechanics.
  3. Answer your phone. This sounds like a joke and is not. In a 2024 Clio study that contacted 500 US law firms, 48% were unreachable by phone even after shoppers left messages, and only 33% responded to email. Being reachable is a competitive advantage available to you today for free.
  4. Build one real page per thing you do. Not a brochure site. One substantive page per case type, written the way you explain it in a consultation.
  5. Only then consider paid. And when you do, start with the narrowest, highest-intent terms in your smallest geography.

Building a Book While You Still Have a Job

Doing this while working full time is a scheduling problem more than a marketing problem. Two constraints make it tractable: the activities that work are mostly conversations, and conversations can be scheduled in the gaps. Pick a number — two a week is plenty — and hold it. Ninety conversations a year with people who could send you work will outperform any amount of content you could write in the same hours.

Check your employment agreement and your bar's rules before you solicit anything. Some firms permit outside work, some prohibit it, and the conflict rules do not care that you were being entrepreneurial.

The Order to Spend In

Once you have ten matters behind you and know your numbers, spending gets safer. The sequence that wastes the least:

Intake first. Every channel downstream multiplies whatever your intake does. If you convert one in ten callers, doubling your traffic doubles your waste along with your cases. Fix the answering problem before you buy a single click.

Then the Map Pack. Highest-intent local traffic, lowest cost, and it compounds.

Then one real website. Fast, mobile-first, a page per case type, and a visible phone number.

Then paid search, narrowly. One practice area, one geography, exact-match terms with real intent, call tracking from day one. See PPC for lawyers.

Then content and SEO. These are the longest-payoff items on the list, which is exactly why they should not be first when you need cases this quarter.

What Changes by Practice Area

The sequence above holds, but the economics underneath it differ enormously, and anyone who tells you otherwise is selling one product to every firm.

Personal injury has the highest case values and, not coincidentally, the most expensive clicks in all of search advertising. A new solo competing on broad PI terms against firms with seven-figure budgets will lose. Narrow geography and specific case types are the only sane entry.

Bankruptcy, immigration and criminal defense are volume practices with moderate acquisition costs and short decision cycles. People searching are usually in trouble now, which makes the Map Pack and reachability disproportionately valuable.

Family law sits in between, with long consideration windows and heavy reliance on reviews and trust signals, because people shop and deliberate.

Estate planning is the least urgent and the most referral-driven of the common local practices. Paid search works but converts slowly; professional referral relationships work better.

What Goes Wrong

The failure modes are consistent enough to list. Spending on paid channels before knowing what a case is worth. Building a large website before having anything specific to say. Buying leads as a first move rather than a considered one — see lead generation for lawyers on exclusive versus shared leads before you sign anything. Asking for referrals constantly instead of clearly. And the quietest one: generating demand successfully and then losing it at intake because nobody picks up the phone.

Not sure which of these applies to your firm?

Send us your practice area and market and we will tell you where your first cases are most likely to come from — including when the answer is that you do not need to hire anyone yet.

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Frequently Asked Questions

Almost always from people who already know them: former colleagues, law school classmates, prior employers, and attorneys who practice in adjacent areas and need somewhere to send calls they do not handle. Marketing channels need conversion data and case economics that a brand-new firm does not have yet, which is why the first ten clients and the next hundred are different problems.

In order: claim and fully complete the Google Business Profile, start collecting reviews honestly within your state's rules, make sure calls are actually answered, and build one substantive page per case type. Only after those should paid search enter the picture, and then narrowly — one practice area, one geography, exact-match terms.

Directly, once, and narrowly. A specific ask — naming the exact matter type you want and asking to be on their list for it — works where a general introduction does not, because it installs a trigger rather than asking them to do the sorting. Then close the loop on every matter they send so they learn their referral was handled well.

Often yes, but check your employment agreement and your bar's conflict and solicitation rules first. Practically, the activities that work are conversations, and two a week sustained for a year will outperform any amount of content produced in the same hours.

Referral and network activity can produce a matter within weeks. Google Business Profile work typically shows movement in profile views and calls within two to six weeks. Paid search produces calls within days of launch but needs around 60 days of conversion data before it stabilizes. Content and organic SEO are the longest, generally several months.

It is a legitimate option but rarely the right first move, because you cannot evaluate lead quality without knowing your own conversion rate and case value. Lead purchasing is also governed by your state's rules on fee sharing and referral payments, which differ substantially between jurisdictions.

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